HR Services HR Generalist
FL - Tampa
Delivers HR Services HR components and makes recommendations to clients regarding benefits, compensation, employee relations, training and development, and information systems. Manages client activities and on-site visits to create and develop strong business relationships, retain clients, ensure quality service, and build revenue. Responsible for both ASO and PEO clients.
•Develops and maintains working knowledge of all HR Services components.
•Creates and edits client handbooks, policies and supporting documentation timely.
•Promotes HR Services products and services to fulfill ongoing client requests.
•Follows through on requests from clients, corporate, and HR Services Area Manager.•Gathers and maintains client service data in the HR Services database.
•Recommends, coordinates, and delivers training seminars for clients and their employees.
•Builds strong client relationships and provides quality service in an effort to retain client base.
•Informs and educates clients about Human Resources policies, procedures, performance management, recruitment, and employee relations issues.
•Delivers presentations that meet high quality standards.
•Works with HR Services HR Consultant to develop appropriate strategies for clients regarding employee relations, disciplinary action, operations, and performance issues.
•Assists clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations.
•Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to clients to maintain compliance. Understands details of benefit and insurance plans related to the PEO co-employer relationship.
•Advises the client on issues regarding Section 125, healthcare, and retirement plans with assistance from other areas within the HRS division.
•Partners with Sales and Operations to ensure client satisfaction.Live the *** Values
•Act with uncompromising integrity.
•Provide outstanding service and build trusted relationships.
•Drive innovation in our products and services and continually improve our processes.
•Work in partnership and support each other.•Be personally accountable and deliver on commitments.
•Treat each other with respect and dignity.
Bachelor's Degree Preferred
3 years of experience in Human Resources or the equivalent combination of education and experience