The Logistics/Receiving Associate supports a wide variety of Inbound and Outbound activities in support of day-to-day operations for all business units. This position coordinates inbound receipts and outbound shipments and handles multiple inbound/outbound customer service activities.
Experience:
This position requires a minimum of 2 years experience working in a production environment providing inbound, outbound, and customer service activities and support.
Position Guidelines :
- Inbound:
- Coordinate and schedule inbound shipments (Manage Dock Schedule)
- Coordinate and schedule inbound service related to client purchasing activities
- Support receiving function when required
- And all other duties as assigned
- Outbound
- Coordinate and schedule LTL outbound shipments for all orders
- Obtain requirements for each shipment (Date Required, Delivery Requirements, etc.)
- Complete quotes for each shipment
- Obtain approval for shipping carrier / quote
- Coordinate and schedule LTL outbound shipments for all orders
- Customer Service
- Responsible for handling all carrier damage shipping claims
- Responsible for researching customer complaints and lost items
- Respond / resolve shipping exceptions
- Communicate with carriers regarding service levels
- Inform management of ongoing carrier performance issues
Skills Required :
- Previous experience working with Parcel and LTL carriers
- Previous experience with receiving process and procedures in a Distribution Center environment
- Technical Skills (Microsoft Office, Microsoft Excel, Microsoft Access)
- Strong organizational skills
- Strong attention to detail
- Oral and written communication skills
- Ability to lift 50 lbs.
- Tow motor certified
Skills Desired:
- Strong Microsoft Office skills
- Previous experience working with and in an application system
Position Metrics – Goals for Success :
- Problem-solving : Proven ability to solve most intermediate problems
- Systems, and Process Knowledge : The drive to understand full process flow including pre/post interfaces
- Productivity : Maintain high levels of productivity and versatility
- Quality : Maintain high quality standards
- Organization, Attendance, Commitment and Attitude : These factors are critical for success. Our jobs demand we each handle a wide array of important tasks quickly and we cordially and efficiently deal with people and situations which are key to maintaining the confidence of our clients.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.