Nesco Resource is seeking an L1 Smart Hands Tech in the Greater Norwalk, CT Area. This is an opportunity to work with a premier Worldwide IT Integration Corporation.
Schedule: Tentatively the hours are Wed and Thurs 6 am - 2 pm, Fri and Sat 6 am - 6 pm, subject to change.
Pay: $26.50 an hour
Position Overview: We are seeking a Level 1 Smart Hands Technician with data center experience to join our team. The ideal candidate will provide on-site technical support, including equipment installation, maintenance, and troubleshooting. This role requires a strong understanding of rack and stack procedures, break-fix tasks, networking, and fiber management.
Key Responsibilities:
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Rack and Stack:
- Assist with the installation and configuration of servers, network devices, and storage systems in racks.
- Ensure proper cable management and organization within the data center.
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Break Fix:
- Diagnose and troubleshoot hardware issues in a timely manner.
- Perform repairs and replacements of faulty components as needed.
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Networking:
- Support network device installations and configurations.
- Assist with basic network troubleshooting, including connectivity issues.
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Fiber Management:
- Handle fiber optic cables, including termination and patching.
- Maintain documentation of fiber installations and configurations.
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General Smart Hands Support:
- Provide general technical assistance as requested by remote engineers and clients.
- Follow standard operating procedures and best practices to ensure operational efficiency.
Qualifications:
- Previous experience in a data center environment.
- Familiarity with rack and stack processes, hardware troubleshooting, and break-fix methodologies.
- Basic understanding of networking concepts and fiber optics.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication skills for effective collaboration with remote teams.
Preferred Qualifications:
- Relevant certifications (e.g., CompTIA A , Cisco CCNA) are a plus.
- Experience with specific data center hardware (e.g., Dell, Client, Cisco) is beneficial.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.