Are you a detail-oriented professional with a passion for service excellence and a knack for financial management? Nesco Resource is seeking a Regional Service Center Administrator to join our client's dynamic team. In this pivotal role, you will oversee day-to-day operations and play a crucial part in our service center's financial activities, ensuring accuracy and efficiency while delivering exceptional support to both clients and our internal teams.
Key Responsibilities:
As the Regional Service Center Administrator, you will take ownership of the following essential duties:
- Order Management: Verify and confirm customer order entry details, assign accurate project cost estimates, and process Order Acknowledgement letters.
- Contract Coordination: Collaborate with clients to identify specific contract requirements and ensure all needs are met.
- Data Review: Examine client and project data records for completeness and accuracy, ensuring timely updates.
- Billing Preparation: Summarize project cost data to facilitate seamless client billing for the service center/region.
- Client Communication: Maintain ongoing communication with customers and vendors to swiftly resolve collection and payable issues.
- Project Oversight: Conduct weekly status reviews to monitor project progression and ensure effective management of all project-related activities.
- Financial Analysis: Analyze financial data to develop actionable recommendations for management, focusing on operational improvements and cost-saving initiatives.
- Operational Collaboration: Partner with operational management to identify relevant business data, enhance processes, and address challenges efficiently.
- Project Administration: Manage all aspects of project execution, including database maintenance, purchase order issuance, and ensuring timely completion of project reports.
- Technical Support: (If applicable) Provide intermediate-level network administration support including user setup, backup restorations, and troubleshooting.
Skills & Qualifications:
To thrive in this role, you should possess the following:
- Experience: A minimum of three years of experience in service center administration, invoicing, or bookkeeping.
- Technical Proficiency: Expertise in Oracle, and proficiency in MS Office Suite (Word, Excel, PowerPoint, Access, Outlook).
- Accounting Knowledge: Comprehensive understanding of accounting practices and principles.
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with clients and colleagues.
- Service Center Experience: Previous experience in a service center environment, comfortable with both computer and telephone use.
- Problem Solver: Strong analytical skills with a commitment to delivering solutions and improving procedures.
Application Process:
Ready to take the next step in your career? If you're motivated by challenges and are eager to make a difference, we want to hear from you! Please submit your resume for consideration
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.