Brand Builder: Distillery Tour Guide
Brand Builders are the face and voice of our brand. As a successful candidate, they are involved in increasing brand awareness and sales by promoting the brands retail products through various channels.
- Brand Builders will consistently deliver a first class memorable and enriching experience by leading engaging, informative, authentic, and informational tours and tastings.
- Brand Builders will welcome, educate, and entertain distillery guests, ensuring an excellent on-site tour and tasting experience.
Brand Builder Qualifications:
- Must be 21 years of age or older
- Positive, hospitable, dependable, and team-focused individuals with a high level of customer service understanding and experience.
- Candidate must be certified or willing to become a certified Bourbon Steward through Stave and Thief
- Complete STAR training and follow responsibility practices without exception
- Able to lift 40-50 pounds on a regular basis
- Able to stand, walk, climb stairs, squat and bend as this position requires a combination of mobility throughout the shift
- Able to stand for a long period of time
- Creative thinker who is capable of managing change
- The ability to learn and remember all aspects of the distillery and bourbon-making process
- Must be able to work efficiently in a high-paced setting
- Ability to work enthusiastically with a wide demographic of guests
- Excellent time management skills
- Food and beverage, event, and/or tour guide experience is desired. Prior knowledge of distilled spirits is preferred
- Provide genuine, friendly, courteous, professional service to all team members, distributors, partners and guests
- Utilization of problem-solving skills during unexpected situations
- Constant Communication with team members and Leadership
- Proper Mixology Techniques and obtaining product knowledge (Training Provided)
- Maintains the tasting area, keeping it clean and organized
- Shuttle guests to/from the distillery as needed
- Gain an understanding of Visitor Center operations, tour rotation, guidelines and best practices
- Gain an understanding of Brand history and portfolio
Note to applicants:
Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to the interviewer any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.
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Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.