Location: Remote (with future onsite expectation)
Job Description:
We are seeking an experienced Global Stock Plan Services Operations Associate to join our Client's team. This role is crucial in managing high-volume, complex, and sensitive transactions within our operations. The ideal candidate will thrive in a fast-paced environment and possess exceptional communication skills.
Key Responsibilities:
- Process share transfer requests and clear outstanding debits efficiently.
- Resolve escalated issues and manage reissues, payments, and disbursements.
- Handle check and Fed wire disbursements, including check stop payments.
- Meet production and quality standards while adhering to compliance and control guidelines.
- Cross-train in multiple functions to ensure versatility and operational efficiency.
- Interact professionally with internal and external clients, providing exceptional service.
- Stay updated on industry trends and best practices to enhance operational efficiency.
- Efficiency in Fast-Paced Environments: Ability to work quickly and manage high-volume tasks without sacrificing quality.
- Multitasking Proficiency: Skilled in managing numerous tasks simultaneously while maintaining attention to detail.
- Communication Excellence: Outstanding verbal, written, and interpersonal skills to facilitate effective collaboration and client interactions.
- Exceptional quality subject matter expertise in a core line of business.
- Strong interpersonal and service skills with a focus on exceeding client expectations.
- Highly motivated with a proven problem-solving ability and a sense of personal accountability.
- Quick learner with the ability to adapt knowledge to an evolving environment.
- Working knowledge of Brokerage Wealth Management products and services.
- Ability to effectively navigate diverse Lines of Business.
- Commitment to maintaining high standards of quality and compliance.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.