Operations Support

• Respond to client inquiries and requests, address complaints, and escalate issues when necessary.
• Identify opportunities to streamline processes across or within departments to enhance efficiency.
• Engage in planning, development, and implementation of operational activities and provide ongoing support.
• Manage incoming emails, route them to the appropriate team members, and take messages when needed.
• Address client and operations requests or questions related to services, products, billing, timelines, and identify areas needing improvement.
• Prepare activity reports for clients and operations management.
• Review and compile photos of completed jobs for photo reports.
• Maintain up-to-date knowledge of all company services.
• Perform additional duties as assigned.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.