- Completing Physician/Facility Adds and Updates - Entering/Updating data from ticketing system request into HomeCare HomeBase application
- Making updates in HomeCare HomeBase to patient data based on requests through ticketing system
- Processing Mobile Device orders received in ticketing system - emailing mobile vendor information, using standard templates, from ticket to complete setups.
- Reaching out to agency workers via email, webex or phone to clarify or confirm information from ticket request.
- Other projects as assigned that would be related to data entry or basic administrative tasks.
- Strong customer service skills are required