Remote Administrative Assistant - (Dispute Resolution)

GENERAL SUMMA RY OF DUTIES
This position provides administrative support and is responsible for obtaining, organizing and transferring supporting documentation to support the Dispute Resolution department in pursuing legal actions. This position will focus on obtaining documentation for legal actions for internal and external clients. The Support Specialist wi ll work closely with the Director of Payment Compliance Dispute Resolution and Manager of Payer Analysis Operation/Systems to prioritize work efforts in the most efficient and effective manner.

SUPERVISOR Manager of Payer Analysis Operation/Systems

SUPERVISES N/A

OPERATIONAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Provides support to the Dispute Resolution Department by pulling specific documents for client dispute issues.
• Work with Payer Analysis Director and Manager of Payer Analysis to obtain additional supporting information as needed from Payment Compliance units.
• Develop on - going framework for submitting documentation to internal and external legal counsel.
• Perform and complete assigned task by completion date.
• Maintain electronic filing system of documents for Dispute Resolution issues.

KNOWLEDGE, SKILLS & ABILITIES

• Organization - proactively prioritizes needs and effectively manages resources
• Communication - communicates clearly and concisely
• Ownership takes ownership of assigned responsibilities and follows through on outstanding issues
• PC skills - skilled in Microsoft Office applications and others as required
• Teambuilding - demonstrates ability to foster and perform in a team-building environment

EDUCATION

• High school graduate or equivalent

EXPERIENCE

• 3 years as legal or administrative assistant experience preferred

CERTIFICATE/LICENSE

• N/A

PHYSICAL DEMANDS/WORKING CONDITIONS
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.