Administrative Support Specialist

Job Title: Support Specialist -WFH

Schedule: Monday – Friday, 40 hours per week

Job Description:

General Summary of Duties:
The Support Contractor provides administrative support, focusing on obtaining, organizing, and transferring supporting documentation to assist the Dispute Resolution department in legal actions. This role collaborates closely with the Director of Payment Compliance – Dispute Resolution and Manager of Payer Analysis – Operation/Systems to prioritize work efficiently.

Supervisor: Manager of Payer Analysis – Operation/Systems

Supervises: N/A

Operational Duties Include But Are Not Limited To:

Pulling specific documents for client dispute issues.
Collaborating with Payer Analysis Director and Manager of Payer Analysis to obtain additional supporting information.
Developing an ongoing framework for submitting documentation to legal counsel.
Completing assigned tasks by specified deadlines.
Maintaining an electronic filing system for Dispute Resolution documents.
Knowledge, Skills & Abilities:

Organization: Proactively prioritizes needs and effectively manages resources.
Communication: Clearly and concisely communicates.
Ownership: Takes ownership of assigned responsibilities and follows through on outstanding issues.
PC Skills: Proficient in Microsoft Office applications and other necessary software.
Teambuilding: Demonstrates the ability to foster and perform in a team-building environment.
Education:
High school graduate or equivalent

Experience:
3 years of legal or administrative assistant experience preferred

Certificate/License:
N/A

Physical Demands/Working Conditions:
Requires eye-hand coordination and manual dexterity sufficient to operate office equipment. Requires normal range of hearing and eyesight for communication and preparation of reports.