Market Manager

Nesco is hiring a Market Manager for our Cincinnati, Ohio office. This is an onsite permanent position.

Summary:
The Market Manager’s primary responsibilities are overseeing and driving the financial performance of the branch, as well as developing staff and managing team success. 

Responsibilities:

• Lead and mentor the branch team, building a high-performance environment to drive branch growth and profitability.  
• Oversee the daily workflow of the department. Manage employee performance evaluation and coaching process. Advise on discipline and termination of employees in accordance with company policy. 
• Train, coach, and develop branch employees to perform to their full potential and offer opportunities to stretch beyond current capabilities.  
• Conduct weekly branch performance meetings to review sales, recruiting metrics and strategies. 
• Recruit and build a successful, diverse, and mission-driven team by partnering with the corporate talent acquisition group to source and hire new employees.
• Provide exceptional onboarding experience for new employees.  
• Promote a collaborative environment and actively encourage employees to contribute to each other’s success.  
• Manage branch profit and loss, budgeted sales, expenses, and branch operating profit goals.  
• Leverage the software tools provided to support the needs of the branch including reporting dashboards.
• Oversee and implement branch risk and safety requirements.  
• Ensure effective team use of tools, programs, and resources to meet or exceed client expectations.
• Act as sales manager to the business development manager to drive new business development through personal sales efforts as well as leading and managing branch sales strategies for the office.  
• Nurture strong business partnerships by providing exceptional customer service and implementing customer development and retention strategies.  
• Resolve employee relations and other escalated issues of associates.  
• Network with civic, social, and other local groups to look for community-building opportunities and provide information about branch services.  
• Forecast and manage performance associated with budgets and annual business plans.  
• Partner with corporate human resources (HR) team to perform HR management tasks for employees and associates, including counseling and terminations, and report all DOL, EEO or harassment issues to HR immediately.  

Superviser Experience:

• Recruiters
• Business Development Managers
• Onsite Managers
• Talent Sourcing Specialist 

Qualifications:

• High school diploma or GED required; bachelor’s or associate degree preferred or comparable education and experience. Managerial and staffing experience in both recruitment and sales preferred.
• Strong customer service skills and business ethics.  
• Excellent organizational and time management skills.  
• Excellent written, verbal, and interpersonal communication skills.  
• Excellent computer skills, including MS Office (Word, Excel).

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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