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GENERAL PURPOSE • Receives, screens, and directs incoming calls for PEO service teams. • Provides in-office support as needed (e.g., receiving packages, letting in vendors, keeping the office, and meeting spaces tidy) • Provides administrative support for PEO service teams. • Works within various applications (Client Space, Prism, Sharepoint) to ensure administrative tasks for the PEO are done in a timely manner. Specific Responsibilities Duties are listed based on the estimated % of time. Other responsibilities may be assigned. Responsibilities • Ensures availability for PEO clients to hand off incoming calls to the corresponding department associate. • Assists with prioritizing daily work routine around key deliverables and daily agenda. • Maintains knowledge of PEO policies and procedures. • Performs general administrative duties for assigned service department and performs PEO client related tasks within internal systems. • May include working with sensitive client and employee personal or financial data. • Participates in additional projects and tasks as needed. • Work with outside financial institutions to update critical data on customer accounts.