Position Summary:
The incumbent will provide administrative support to the executive team, handling a wide variety of situations and conflicts related to the clerical and administrative functions of the office. Responsibilities include, but are not limited to, ordering supplies, answering telephones, and coordinating meeting rooms. The position will also screen visitors and telephone calls, respond to inquiries about hospital policies and procedures, relay confidential information, and maintain confidential files. Additionally, the role involves managing calendars, coordinating meetings, preparing meeting minutes, arranging large functions/retreats, and developing travel itineraries. The incumbent will prepare routine and advanced correspondence such as letters, memoranda, reports, graphs, and presentations. This role may also involve direct supervision of students, at the discretion of the area supervisor, requiring the same licensure or training as the student's discipline.
The incumbent will provide administrative support to the executive team, handling a wide variety of situations and conflicts related to the clerical and administrative functions of the office. Responsibilities include, but are not limited to, ordering supplies, answering telephones, and coordinating meeting rooms. The position will also screen visitors and telephone calls, respond to inquiries about hospital policies and procedures, relay confidential information, and maintain confidential files. Additionally, the role involves managing calendars, coordinating meetings, preparing meeting minutes, arranging large functions/retreats, and developing travel itineraries. The incumbent will prepare routine and advanced correspondence such as letters, memoranda, reports, graphs, and presentations. This role may also involve direct supervision of students, at the discretion of the area supervisor, requiring the same licensure or training as the student's discipline.
Position Requirements:
Licensure/Certification/Registration:
N/A
Education:
Basic reading comprehension required; Associate's Degree in Business preferred.
Experience:
- Ability to multitask and communicate effectively both orally and in writing.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong interpersonal and organizational skills.
- Previous administrative experience preferred; experience in a hospital setting is desirable.
Special Qualifications:
- High degree of creativity and flexibility is required.
- Must be extremely detail-oriented and familiar with various concepts, practices, and procedures in the field.
Degree of Supervision Required:
The role involves general guidance and direction from the executive team. The employee is expected to perform most job duties independently, following established departmental and hospital policies and procedures.
Patient Experience Performance Expectations:
Leadership:
- Demonstrates a culture focused on patient and family-centered care.
- Fosters an environment of constructive change and flexibility.
- Viewed as a resource for implementing changes and meeting commitments.
- Develops and shares best practices with team members.
Hearts and Minds:
- Fully engages all team members and providers.
- Supports the organization's mission, vision, and values.
- Promotes team development and fosters a collaborative culture.
- Addresses conflicts and champions cost-effective behaviors.
Respectful Partnership:
- Anchors each interaction in a respectful partnership, anticipating and addressing patient and family needs.
- Uses AIDET consistently in interactions with patients and coworkers.
- Develops ongoing relationships with customers by soliciting feedback and improving based on their needs.
Reliable Care:
- Provides quality care around the clock, introducing new concepts to enhance team productivity.
- Encourages creativity and innovation to solve problems and meet needs proactively.
- Leads by example and shares best practices.
Evidence-Based Care:
- Promotes collaborative, evidence-based care and process improvements.
- Leads process improvement initiatives and removes barriers to care delivery.
- Engages the team in new initiatives and serves as a resource and leader.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.