Duties and Responsibilities
Duties listed below may vary in terms of importance and other duties may be added or eliminated as this position develops.
Essential Duties and Responsibilities
- Installs and implements and monitors security programs, e-mail, and internet filters
- Integrates new technologies into existing data center environments
- Actively works on ServiceNow incidents, requests, projects, and other tasks.
- Participates in scheduled and unscheduled maintenance events when needed, including occurrences outside of normal business hours.
- Performs routine audits of systems and software and prepares reports based the results of the audits
- Installs and configures updated and new hardware and software when needed
- Adds, removes, and updates user account information and resets passwords
- Analyzes and patches O365 applications and workstation environments as well as additional information system infrastructures to address security, performance, or technical issues
- Provides technical domain service maintenance and support through active directory and other technologies
- Request, analyze, and submit quotes for hardware and software needs
- Follow department processes and workflows
- Scheduled and work with outside vendors and contractors, assign tasks, and track their time
- Supports technical personnel on issues related to IT functions
- Follows all company safety rules and 5S/Lean Manufacturing policies
Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge/Skill/Ability
- Trouble shooting technical problems
- Strategic planning
- Utilize the applications and tools available
- Research new technologies seeking continuous department improvement
- Multi-tasking
- Focus on quality
- Willingness to become subject matter expert in a variety business applications
- Quick learner with technical zeal and understanding
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.