Pay Rate: $20/hr
Description:
- Review high risk clients and transactions identified through fraud defense programs to ensure repeat offenders are properly identified and vetted and high-risk transactions are prevented.
- Receive inbound fraud concerns and escalations reported through clients and internal partners via phone queue and static email channels.
- Ensure escalations are properly and timely investigated and resolved to reduce losses and exposure.
- Contact and coordinate with financial institutions to freeze bank accounts and retrieve illicit funds once a fraudulent transaction has processed.
- Assist internal partners and clients in situations that involve the exposure of personally identifiable information through mail or data crossover.
- Evaluate and mitigate risk with clients who fail authentication screening at onboarding.
- Enter and track fraud cases into central repository for trending, reporting, information sharing and feeds into fraud defense programs.
Requirements:
- Associate degree in Criminal justice, Economic crime investigation, Finance, Business - Required
- 1 year of experience in fraud, investigations, banking, compliance, business, finance.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.