Agent Training Associate (Contractor)

$20 to $25 • ContractInformation Technology

New Haven, CT

Branch: Connecticut

Job ID: 24-35200

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This role is hybrid. There is not much in-person until 2025. In 2025, we will have up to 5 in-person schools where this role will need to assist in printing and packing materials at the Home Office as well as coming to the in-person schools and assisting with setting up and administration throughout the school week. We are anticipating most if not all of the in-person schools will be at the Omni in New Haven.



Since this role is mostly administrative, our must-haves are strong attention to detail, word, excel, pptx, outlook, excellent oral and written communication, admin and time mgmt skills.




Overview

The Agent Training Associate will assist in the implementation and administration of in-house and online training for the field force.

Core Responsibilities


Administrative support of all agent training, agent communications, training materials, training supplies, diplomas, and tracking of school eligibility.
Assist in the content development and design of schools.
Producer/Co-host for all Online Schools and events.
Creating and evaluation session feedback, reevaluate, and implementation.
Exam development.
Assists in LMS reporting and confirming Ingenium records.
Assists in tracking of agents educational records and professional designations.
Track and assist the agent with educational reimbursements.
Track FIC/F designations awarded and submit for Pins and Certificates to be mailed out.
Assists in administrative activities of Field Management and Agency programs.
Performs other duties as assigned.


Skills Qualifications

Required:


Ability to work both independently and collaboratively on multiple projects
Strong attention to detail
Effective interpersonal skills
Excellent oral and written communication skills
Administrative and time management skills Systems/Technical Knowledge:
Microsoft Office including Word, Excel, PowerPoint, Outlook
SmartOffice
Ingenium
Kaplan
Agent Portal
KofC University
Survey Monkey
Kahoot


Education

Required:


High school diploma required
4 years of office experience preferably in financial services Preferred:
Training environment experience preferred
Sales environment experience

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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