Since this role is mostly administrative, our must-haves are strong attention to detail, word, excel, pptx, outlook, excellent oral and written communication, admin and time mgmt skills.
Overview
The Agent Training Associate will assist in the implementation and administration of in-house and online training for the field force.
Core Responsibilities
Administrative support of all agent training, agent communications, training materials, training supplies, diplomas, and tracking of school eligibility.
Assist in the content development and design of schools.
Producer/Co-host for all Online Schools and events.
Creating and evaluation session feedback, reevaluate, and implementation.
Exam development.
Assists in LMS reporting and confirming Ingenium records.
Assists in tracking of agents educational records and professional designations.
Track and assist the agent with educational reimbursements.
Track FIC/F designations awarded and submit for Pins and Certificates to be mailed out.
Assists in administrative activities of Field Management and Agency programs.
Performs other duties as assigned.
Skills Qualifications
Required:
Ability to work both independently and collaboratively on multiple projects
Strong attention to detail
Effective interpersonal skills
Excellent oral and written communication skills
Administrative and time management skills Systems/Technical Knowledge:
Microsoft Office including Word, Excel, PowerPoint, Outlook
SmartOffice
Ingenium
Kaplan
Agent Portal
KofC University
Survey Monkey
Kahoot
Education
Required:
High school diploma required
4 years of office experience preferably in financial services Preferred:
Training environment experience preferred
Sales environment experience
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.