Customer Service / Inside Sales
Hours are: 8:30am to 5:00 pm (30 min for lunch)
Candidate must be bilingual in Spanish/ English
Must be familiar with MS Excel, MS Word, MS Outlook
Associates degree or equivalent – OR- High School diploma plus one-two year related work experience preferred.
Duties will include, but not limited to:
Receiving calls , faxes, and emails from customers needing to place orders.
Processing new and recurring job orders.
Forwarding quotes for new business.
Ordering raw material.
Charging off used raw material in our system.
Processing new customers and new vendors in the system.
Handling customer service calls and keeping customers informed.
Maintaining stock production orders.
Assists with receptionist duties/ answering phones.
Excellent telephone etiquette.
Creates and maintains customer files.
Works with other office personnel and production manager.
Works with quality to resolve customer complaints.
Helps during inventory
Data Entry skills
Requires sitting the majority of the day.
Requires walking in the shop occasionally to check order status.
Requires being able to lift boxes up to 20-25lbs occasionally.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.