ESSENTIAL FUNCTIONS:
Stores and retrieves records and files upon request, cash handling, fingerprinting applicants manually
Enters information into and retrieves information from a complex filing system through a computer terminal;
Receives and answers requests for information from employees and the public in person, and over the telephone, often requiring extended research;
Maintains regular and reliable attendance.
Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
Required Knowledge, Skills and Abilities:
Knowledge of:
Principles and procedures used in maintaining and controlling a complex filing system.
Modern office practices, procedures, and equipment.
Ability to:
Enter and retrieve data or information into a terminal, PC, or other keyboard device.
Communicate orally with customers, clients, the public, and other employees in a face-to-face, one-on-one setting and using a telephone.
Perform duties rapidly and accurately.
Remain in a sitting position for extended periods of time.
Works cooperatively with other employees and the public
Must possess 1 year of relevant experience in related field.