Collections Representative

Nesco Resource is seeking a Collections Representative to assist our client on a 12-month assignment!

Pay Rate: $21/hr
Shift: Monday - Friday 11am-8pm

Job Summary:

• Responsible for accurate and timely resolution of past due invoices
• Provides quality customer service to internal/external customers, while mitigating risk to the company
• Educates clients, partners, and product areas on the resolution process and addresses billing disputes
• Manages current, past due, and returned receivable inquiries through inbound and outbound phone and email communication from clients and external partners.
• Mitigates risk and exposure by balancing service and collection effectiveness.
• Reviews daily payroll holds for timely client contact when past due balances are present.

Requirements:

• High School diploma and a minimum of 4 years of experience in customer service, finance, accounting, or payroll required.
• Consideration may be given to a candidate with a degree in lieu of experience.
• Strong organization and decision-making skills are required.
• Microsoft Word, Excel, and Access knowledge is preferred.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.