About the Opportunity
Client is seeking a Resource Deployment Manager who will be responsible for working collaboratively to facilitate efficient and effective scheduling of Professional Services' resources into our customer base. The successful candidate will be able to handle multiple resourcing demands from a variety of consulting practices, including strategic, functional, and technical resources. Successful candidates must be able to multi-task and have the ability and energy required to field multiple demands within a dynamic Professional Services team.
Where you will make an impact
JOB DESCRIPTION:
• Provide clear, transparent, empathetic leadership to a team
• Guide employees on services delivery, readiness, customer activity and support with a prioritized view of customer success and tactics to help drive successful outcomes amongst team members
• Serve as a leadership representative across the team and across ***, supporting the business needs but understanding the business drivers of other areas as well
• Support a culture of inclusivity and appreciation for the experience and perspectives of all team members
Seeking a Resource Deployment Manager who will be responsible for working collaboratively to facilitate efficient and effective scheduling of Professional Services' resources into our customer base.
The successful candidate will be able to handle multiple resourcing demands from a variety of consulting practices, including strategic, functional, and technical resources.
Develop and maintain effective working relationships with team members, peers
Work collaboratively with assigned Practices to support effective and timely scheduling of consulting resources and scheduling of complex projects
Identify, document, and recommend process improvements for any identified gaps in corporate resourcing process or system functionality
Manage the detailed tracking of resource requests and accurate updating throughout the staffing process
Mitigate escalations and ensure consultants' utilization is balanced across the assigned Practice
Make effective use of technology where appropriate for communication, monitoring trends in resource use, and documentation
Work with practice and project leadership for ***, identify resource needs and assign appropriate support in a timely manner
Manage schedule conflicts and work towards amicable solutions
Ensure various operational elements that affect financial and resource forecasts are on track; including but not limited to:
timely attention to staffing requests
updates to staffing progress and mitigation strategies
• A collaborative approach to team building coupled with a strong ability to work independently when needed
• A comfort with the "grey” areas of our work – an ability to navigate new and sometimes very unfamiliar solutions, customer scenarios, and internal political challenges – always leading with "how can we...” approach to these challenges and opportunities
• An enthusiasm for thinking about things differently – not beholden to the ways things may have worked in the past but a desire to fail fast forward – come with innovative ideas, try them out, and move them forward with quickness
What you will bring
Established track record of success in a dynamic business setting
Ability to handle pressure situations with pressing deadlines and competing priorities
Proven ability to effectively set priorities and work independently with minimal supervision
Strong problem-solving skills and excellent judgment that can be used effectively in appropriately resolving and/or escalating issues.
Strong data organizational skills
Must be articulate and can communicate in a positive and professional manner, both verbally and in writing
Must be organized, detail oriented, and can demonstrate resourcefulness and perseverance
The ability to develop rapport and maintain highest degree of integrity
Must demonstrate strong listening and information gathering skills to ensure an accurate understanding is accomplished
Strong written and verbal communication skills
Experience working with diverse stakeholders and constituents
Strong ability to build collaboration, reduce conflicts; and build consensus
Experience and high proficiency in using Microsoft Outlook and Excel
Must have the flexibility to work a regular schedule with occasional evening and early morning hours required
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Client is seeking a Resource Deployment Manager who will be responsible for working collaboratively to facilitate efficient and effective scheduling of Professional Services' resources into our customer base. The successful candidate will be able to handle multiple resourcing demands from a variety of consulting practices, including strategic, functional, and technical resources. Successful candidates must be able to multi-task and have the ability and energy required to field multiple demands within a dynamic Professional Services team.
Where you will make an impact
- Serve as an expert working with Professional Services resourcing system (Certinia)
- Develop and maintain effective working relationships with team members and peers
- Work collaboratively with assigned Practices to support effective and timely scheduling of consulting resources and scheduling of complex projects
- Identify, document, and recommend process improvements for any identified gaps in corporate resourcing process or system functionality
- Manage the detailed tracking of resource requests and accurate updating throughout the staffing process
- Mitigate escalations and ensure consultants' utilization is balanced across the assigned Practice
- Make effective use of technology where appropriate for communication, monitoring trends in resource use, and documentation
- Work with practice and project leadership for Ellucian, identify resource needs and assign appropriate support in a timely manner
- Manage schedule conflicts and work towards amicable solutions
- Ensure various operational elements that affect financial and resource forecasts are on track; including but not limited to:
- timely attention to staffing requests
- updates to staffing progress and mitigation strategies
- Established track record of success in a dynamic business setting
- Ability to handle pressure situations with pressing deadlines and competing priorities
- Proven ability to effectively set priorities and work independently with minimal supervision
- Strong problem-solving skills and excellent judgment that can be used effectively in appropriately resolving and/or escalating issues.
- Strong data organizational skills
- Must be articulate and can communicate in a positive and professional manner, both verbally and in writing
- Must be organized, detail oriented, and can demonstrate resourcefulness and perseverance
- The ability to develop rapport and maintain highest degree of integrity
- Must demonstrate strong listening and information gathering skills to ensure an accurate understanding is accomplished
- Strong written and verbal communication skills
- Experience working with diverse stakeholders and constituents
- Strong ability to build collaboration, reduce conflicts; and build consensus
- Experience and high proficiency in using Certinia PSA, Microsoft Outlook and Excel
- Must have the flexibility to work a regular schedule with occasional evening and early morning hours required
JOB DESCRIPTION:
• Provide clear, transparent, empathetic leadership to a team
• Guide employees on services delivery, readiness, customer activity and support with a prioritized view of customer success and tactics to help drive successful outcomes amongst team members
• Serve as a leadership representative across the team and across ***, supporting the business needs but understanding the business drivers of other areas as well
• Support a culture of inclusivity and appreciation for the experience and perspectives of all team members
Seeking a Resource Deployment Manager who will be responsible for working collaboratively to facilitate efficient and effective scheduling of Professional Services' resources into our customer base.
The successful candidate will be able to handle multiple resourcing demands from a variety of consulting practices, including strategic, functional, and technical resources.
Develop and maintain effective working relationships with team members, peers
Work collaboratively with assigned Practices to support effective and timely scheduling of consulting resources and scheduling of complex projects
Identify, document, and recommend process improvements for any identified gaps in corporate resourcing process or system functionality
Manage the detailed tracking of resource requests and accurate updating throughout the staffing process
Mitigate escalations and ensure consultants' utilization is balanced across the assigned Practice
Make effective use of technology where appropriate for communication, monitoring trends in resource use, and documentation
Work with practice and project leadership for ***, identify resource needs and assign appropriate support in a timely manner
Manage schedule conflicts and work towards amicable solutions
Ensure various operational elements that affect financial and resource forecasts are on track; including but not limited to:
timely attention to staffing requests
updates to staffing progress and mitigation strategies
• A collaborative approach to team building coupled with a strong ability to work independently when needed
• A comfort with the "grey” areas of our work – an ability to navigate new and sometimes very unfamiliar solutions, customer scenarios, and internal political challenges – always leading with "how can we...” approach to these challenges and opportunities
• An enthusiasm for thinking about things differently – not beholden to the ways things may have worked in the past but a desire to fail fast forward – come with innovative ideas, try them out, and move them forward with quickness
What you will bring
Established track record of success in a dynamic business setting
Ability to handle pressure situations with pressing deadlines and competing priorities
Proven ability to effectively set priorities and work independently with minimal supervision
Strong problem-solving skills and excellent judgment that can be used effectively in appropriately resolving and/or escalating issues.
Strong data organizational skills
Must be articulate and can communicate in a positive and professional manner, both verbally and in writing
Must be organized, detail oriented, and can demonstrate resourcefulness and perseverance
The ability to develop rapport and maintain highest degree of integrity
Must demonstrate strong listening and information gathering skills to ensure an accurate understanding is accomplished
Strong written and verbal communication skills
Experience working with diverse stakeholders and constituents
Strong ability to build collaboration, reduce conflicts; and build consensus
Experience and high proficiency in using Microsoft Outlook and Excel
Must have the flexibility to work a regular schedule with occasional evening and early morning hours required
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.