Hours are Monday through Friday 8:30-5:00, $20/hr.
EXPECTATIONS: The role of Customer Care is to provide excellent service to our customers, to assist the other members of the team and general office duties. Must be reliable and ready to work.
Major Responsibilities, this includes, but is not limited to the following:
Associated Duties:
QUALIFICATIONS AND REQUIREMENTS
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use their hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Will work in all weather conditions.
COM067
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Quick Apply
No resume? Create a new profile
EXPECTATIONS: The role of Customer Care is to provide excellent service to our customers, to assist the other members of the team and general office duties. Must be reliable and ready to work.
Major Responsibilities, this includes, but is not limited to the following:
- Phone Calls.
- Filing, scanning, etc.
- Communication
- Reports and Records
- General
Associated Duties:
- Phone Calls
- Answer all incoming phone calls and direct the call to the appropriate department.
- Filing, Scanning, etc.
- File all documents in appropriate folders as required
- Scanning documents & pulling files into proper storage.
- Communication
- Communicate with customers daily to ensure expedient service.
- Communicate internally with co-workers about filing, scanning, etc.
- Reports and Records
- Making sure to record all pertinent information in the scheduling software and any other systems used at the time of employment.
- General
- Perform any other duties not specifically stated here which may be assigned by the Department Manager.
- Keep the Customer Care Manager informed on a timely basis of anything that could affect the company’s operation and profitability.
QUALIFICATIONS AND REQUIREMENTS
- Excellent customer service skills, friendly and helpful
- Computer experience
- Knowledge of a switchboard phone system
- Dependable, punctual, and solid time management skills
- Able to multi-task & prioritize tasks effectively.
- Detail and Service Oriented.
- Possess a Positive Attitude and be a Team Player.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use their hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Will work in all weather conditions.
COM067
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.