Billing Specialist
POSITION PURPOSE
To ensure that all customers are invoiced timely and accurately by following procedures as set forth by the internal controls of the company and performs a variety of clerical tasks related to cash receipts, original entry into the books and general administrative support.
EDUCATION/EXPERIENCE:
High school diploma or equivalent and 3-5 years A/R experience or similar combination of education and experience.
REQUIRED KNOWLEDGE/ SKILLS/ABILITIES:
Excellent customer service skills including effective written and oral communication skills and phone etiquette. Proficiency with MS Office. Excellent organizational skills. Ability to multi-task. Ability to work safely and follow all company policies and procedures.
PHYSICAL DEMANDS:
Sitting, stooping, reaching, standing, walking, lifting 10-20 lbs., data entry
WORK ENVIRONMENT:
Typical office setting, at client location.
OTHER:
Valid driver's license; Bilingual (Spanish) preferred, not required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Generates and distributes detailed invoices to customers in a timely manner.
- Communicates with service department leads to create detailed invoices.
- Primarily services data collection and compilation to generate invoices
- Processes and posts deposits to the general ledger and Quickbooks, and researches discrepancies.
- Balances A/R between Quickbooks and Phams.
- Prepares A/R aging reports to management.
- Monitors accounts to identify overdue payments and maintains detailed records of payment statuses.
- Responds to customer questions related to invoicing, payments and account balances in a prompt and professional manner.
- Resolves billing and payment discrepancies working collaboratively with customers and internal departments.
- Enters journal entries as needed.
- Maintains accurate and organized customer records.
- Supports month-end and year-end closing processes.
- Answers the telephone and directs calls to the appropriate individuals.
- Participates in administrative staff meetings and attends other meetings and seminars as required.
- Assists with the annual audit.
- Performs other related duties as required and assigned.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.