May respond to e-mail inquiries. Customer service is the primary function, but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires limited knowledge of the organization, products, and/or services. College degree is not a prerequisite but nice to have.
* Bi-lingual English/Spanish is nice but, not required.
Schedule:
1 - Mon-Fri 8:00 am-4:30pm EST.
1 - Mon-Fri 8:30 am-5:00pm EST.
There is no mandatory OT.
*This role will be 100% onsite at the Cranberry office.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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* Bi-lingual English/Spanish is nice but, not required.
Schedule:
1 - Mon-Fri 8:00 am-4:30pm EST.
1 - Mon-Fri 8:30 am-5:00pm EST.
There is no mandatory OT.
*This role will be 100% onsite at the Cranberry office.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.