Our client is a fast-growing company known for its ability to provide highly engineered technology, service and system solutions to a range of aerospace and associated markets.
Globally focused with strategic facilities on four continents, they offer a range of products, components and integrated systems that are found on most commercial and military aircraft, as well as on unmanned aircraft, military ground vehicles, shipboard applications and spacecraft. Core product lines include: fluid control, landing gear and actuation, and electro-mechanical control. They are going to be experiencing significant growth over the next two to three years and offer a unique opportunity to be a shareholder within their growing organization!
DIRECT REPORTING: Sales and Business Development Director
The Inside Sales/Contracts Manager leads the Business Unit's inside sales team and oversees contractual activities to align with strategic goals and customer requirements. Reporting to the Sales and Business Development Director or GM, this role drives business capture through proposals, negotiations, and customer service excellence while ensuring booking targets are achieved. The ideal candidate will develop strategies for profitable growth, foster strong customer relationships, and manage the sales process, including forecasting, budgeting, market pricing, and SIOP (Sales, Inventory, Operations & Planning). This role requires strong leadership, technical sales expertise, and the ability to interpret and manage complex contractual matters within the aerospace and defense industry.
Key responsibilities include driving revenue growth, managing proposals and agreements, closing orders, and leading the team to achieve financial and operational goals.
Principal Activities
- Lead and manage the Inside Sales/Customer Service team, providing mentorship and ensuring alignment with business objectives.
- Coordinate with various departments, including legal, finance, sales, engineering, supply chain, and program management, to address contract-related issues.
- Ensure proper use of CRM systems to track sales activities, opportunities, and customer interactions.
- Prepare and execute annual bookings plans and sales forecasts, supporting the Business Unit's budgetary goals.
- Develop and implement sales strategies to achieve revenue growth and capture new business opportunities.
- Draft, review, and negotiate contracts, ensuring compliance with legal, regulatory, and corporate standards.
- Act as the primary customer contact during proposal and negotiation phases, ensuring a high level of customer satisfaction.
- Manage customer relationships to uncover new opportunities and drive repeat business.
- Coordinate and oversee the proposal process, including market pricing for legacy and new product offerings.
- Monitor and report on key sales metrics, such as bookings, revenue, and customer satisfaction.
- Support the development of technology roadmaps and collaborate with engineering and functional leaders for timely product introductions.
- Represent customer needs internally as part of the AS-9100 NPI Phase Gate process.
- Proven track record in technical sales and contract management, preferably in Aerospace & Defense markets.
- Strong understanding of fluid control valves, hydraulic, electro-mechanical, or pneumatic systems, and other products relevant to portfolio.
- Demonstrated ability to lead and manage a sales and customer service team effectively in a fast-paced environment.
- Proficiency in CRM tools, Microsoft Office Suite, and data analysis for strategic decision-making.
- Knowledge of export compliance regulations, including ITAR/EAR and FAR/DFARS.
- Excellent negotiation, interpersonal, and communication skills across various mediums.
- Strong analytical skills with a solution-driven and process-oriented approach.
- Bachelor's degree in Business, Marketing, Engineering, or a related field; an advanced degree (MBA) is preferred.
- At least 5-10 years of progressive experience in sales, contract management, or customer service, preferably within Aerospace or Defense industries.
- A minimum of 5 years of leadership experience managing teams and driving sales performance.
- U.S. Citizenship or lawful permanent residency is required.
Familiarity with AS9100 and Aerospace industry standards.
Pay Range: Competitive salary based on experience, market location, and qualifications.
Comprehensive benefits package, including medical, dental, vision, 401(k), and tuition reimbursement as well as a unique profit sharing opportunity.
Comprehensive benefits package, including medical, dental, vision, 401(k), and tuition reimbursement as well as a unique profit sharing opportunity.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.