Essential Functions:
Client Integration:
- Engage with clients to understand their ERP systems and integration needs.
- Design and implement solutions for integrating client systems with the bank's payment and information reporting services. Deliver Technical Expertise:
- In-depth knowledge of Banking Payment Systems and File Formats (BAI, NACHA, EDI, ISO, Etc), Enterprise architecture and integration components as a Technical Subject Matter Expert.
- Serve as a technical advisor and expert in payment solutions for our most strategic and innovative clients and partners.
- Understand and apply knowledge of products, technologies, and business to build solutions to solve for problems at scale. Requirement Building:
- Lead our clients towards successful integrations with Payment and Information products through intensive technical collaboration, identify key system architecture components, propose, and assist clients in building solutions to meet their objectives
- Lead requirement analysis, design functional specifications, and get agreement from various stakeholders on the solution and design while complying with existing standards.
- Address complex client issues, explore problems from various angles to Client new solutions with a hands-on approach. Project Management:
- Manage integration projects from inception to completion, ensuring timelines and deliverables are met.
- Coordinate resources, set project milestones, and monitor progress against objectives.
- Provide regular updates to clients and internal stakeholders on project status and any potential issues. Communication & Collaboration
- Serve as a primary point of contact for clients throughout the integration process.
- Clearly communicate technical concepts and solutions to both technical and non-technical stakeholders.
- Work collaboratively with internal teams, including IT, security, and product development, to ensure successful integrations
- Collaborate with business, product, and engineering teams to enhance the success of payment products by providing customer feedback..
- Contribute to the creation of top-notch documentation, tools, concepts and processes in a specific field, while developing solutions and resolving common problems for our Customers.
- Stay updated with industry trends and develop a comprehensive market understanding of how payments ecosystem is evolving and can contribute to business goals.
Required Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field and/or Minimum of 5 years of experience in a similar role, preferably within the banking or financial services industry
- Strong understanding of Lockbox, including Deluxe Platform and ImageScan
Technical Skills:
- Experience with Lockbox platforms Deluxe and ImageScan
- Experience working with file transfer as an integration method (batch processing & file transfer) , ISO (XML) , EDI (CSV) , and/or structured plain text (BAI, NACHA, etc)
- Proficiency in APIs, secure file transfer protocols (SFTP), and other integration technologies.
- Customer-focused with a commitment to delivering high-quality service. Proven experience managing complex integration projects.
- Excellent problem-solving and analytical abilities.
- Strong verbal and written communication skills.
- Ability to work effectively with both technical and non-technical stakeholders.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.