Nesco Data Center and Infrastructure is seeking a Data Center Network Technician in the Greater Worcester MA area.
Job Responsibilities:
- Install, maintain, and troubleshoot fiber and network cabling, configure switches and routers, and resolve network-related issues.
- Collaborate with the Lead and Manager to prioritize and complete assigned tickets efficiently.
- Actively monitor, update, and manage the client's ticketing system in real time, following provided guidelines.
- Maintain flexibility in work shifts to accommodate customer contract requirements.
- Handle hands-on tasks such as installing and connecting servers or network appliances, rebooting equipment, verifying status indicators, conducting inventory checks, and escorting visitors when needed.
- Complete all required company and client-provided training in a timely manner.
- Participate in regular meetings with the client, Lead, or Manager to review ticket progress and completed tasks as needed.
- Demonstrate a strong analytical mindset, problem-solving skills, and a proactive approach to troubleshooting.
- Work both independently with minimal supervision and collaboratively within a team environment.
- Maintain a professional attitude and build effective relationships with end users and stakeholders.
- Conduct visual inspections of third-party equipment, such as carrier or provider network devices.
- Diagnose and resolve issues with in-scope data center equipment, including servers, backup systems, storage devices, and network appliances.
- Troubleshoot and isolate faults in network devices such as security sensors, vulnerability scanners, and network sniffers.
- Test and verify network cables and jacks to ensure proper functionality.
- Perform cable patching and end-to-end network connections as needed.
- Provide after-hours support during critical maintenance activities, including major network upgrades.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.