IT Hardware Process Analyst

Nesco Data Center & Infrastructure is seeking an Invoice Process Analyst in the Newport News/Hampton VA area on a temporary basis. 


What you should know:

• This is an onsite opportunity
• $18/hr
• Mon-Friday, first shift
• Must be able to pass screenings to receive a public trust clearance in order to support federal and government agencies
• Must have MS Excel knowledge - (filters, sorting, formatting cells, VLOOKUP)

Position Summary

The Invoice Processing Analyst ensures that invoices, batches, reports, and other
documents are processed appropriately for clients.


Essential Duties and Responsibilities

• Processing invoices, batches, and reports for assigned clients on time and within
  Service Level Agreements (SLAs).
• Directly research and resolve customer complaints/issues with invoice processing related
  activities not limited to: Late/missing invoices
• Late payments and late fees
• Incorrect coding
•  Improper batching
• Collaborating with internal groups, project managers, clients, and any necessary carriers, toensure that all clients' issues are promptly handled.
• Performs other related duties as assigned.

Minimum Qualifications |Knowledge, Skills, and Abilities

•  Associate degree or high school diploma with at least three (3) years of relevant
  experience working with multiple clients, required.
• Experience in customer support.
• Proficient in Microsoft Office Suite or related software.
• Ability to prepare and format management reports, graphs, charts, and
  spreadsheets.
• Ability to review and analyze data and information from multiple sources.
• Excellent interpersonal skills with a proven ability to collaborate with a team.
• Attention to detail, excellent organizational and time management skills.
• Excellent verbal and written communication skills.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. 

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. com171