Nesco Resource is seeking a Client Support Specialist for a 2-month assignment with our client’s team in Henrietta! This role offers a great opportunity to gain experience in insurance account management while providing exceptional customer support in a fast-paced environment.
Pay Rate: $18/hr
Shift: Monday - Friday 9:00am - 5:30pm
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Pay Rate: $18/hr
Shift: Monday - Friday 9:00am - 5:30pm
Key Responsibilities:
- Provide advanced customer service and support for internal staff and external clients regarding Property & Casualty insurance products, including Workers’ Compensation, ERISA bonds, BOP, and EPLI.
- Research and resolve product and service issues, answering client inquiries, troubleshooting technical problems, and escalating unresolved matters as needed.
- Handle inbound and outbound calls related to Property & Casualty products and Workers’ Compensation Payment Services, ensuring client concerns are addressed efficiently.
- Maintain accurate records of all client interactions, leveraging multiple software applications and insurance carrier websites to support inquiries.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.