Job Title: Debt Collections Specialist
Job Summary:
The Debt Collections Specialist is responsible for managing overdue accounts and working to negotiating payment plans, and ensuring timely recovery of outstanding debts. This role involves assessing financial situations, maintaining accurate records, and adhering to company policies and legal guidelines while striving to minimize financial losses.
Location: Albany, NY
Compensation: $24 - $28/hr
Key Responsibilities:
- Contact and follow up with overdue accounts via phone, email, and written correspondence
- Negotiate payment arrangements and settlements with debtors
- Maintain accurate and up-to-date records of collection activities
- Identify and resolve issues preventing payment
- Collaborate with internal teams to ensure accurate billing and account management
- Comply with relevant laws and regulations regarding collections
- Provide regular updates on account status and progress to management
- Associates Degree is required
- Proven experience in debt collection or customer service
- Strong communication and negotiation skills
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.