As a mid-level Systems Engineer II in an MSP environment, you will serve as a "jack of all trades" resource, balancing hands-on technical work with customer support and project execution. Your days will vary—from configuring firewalls and deploying servers to troubleshooting end-user issues and leading cloud migrations. This role is ideal for someone who thrives in a dynamic environment, enjoys solving diverse challenges, and isn’t afraid to get their hands dirty. The manager is actively reviewing resumes, so don't delay in reaching out!
Base Salary: $80,000-$105,000/yr
Schedule: M-F 8am-5pm *1 day/week at home
Type: Direct Hire!
*Candidates must live in the greater Rochester, NY area. This position does not allow for fully remote work.*
Key Responsibilities:
- Configure and maintain firewalls, switches, and wireless access points (e.g. UniFi, Fortinet, SonicWALL).
- Deploy and manage on-premises and cloud servers (Windows Server, Hyper-V, VMware).
- Implement and troubleshoot backup/disaster recovery solutions (Veeam, Azure Backup, etc.).
- Administer EntraID (Azure AD), including identity management, conditional access, and SSO.
- Manage endpoints via Microsoft Intune (policies, application deployment, Autopilot).
- Support Microsoft 365 workloads (Exchange Online, SharePoint, Teams).
- Assist with cloud migrations (Azure, ) and hybrid environment setups.
- Optimize virtualized environments (VMware, Hyper-V) for performance and scalability.
- Provide escalated technical support for clients, resolving issues ranging from network outages to user access problems.
- Lead or contribute to projects like office relocations, hardware refreshes, and security upgrades.
- Maintain detailed documentation for systems, processes, and client environments.
- Recommend and implement improvements to enhance reliability and security.
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- Certifications such as Microsoft 365 Certified, Azure Administrator, CCNA, or VMware VCP are desirable.
- 3 years of experience in systems engineering, preferably in an MSP or IT services environment.
- Proficiency in Microsoft stack (Windows Server, EntraID, Intune, M365).
- Hands-on experience with networking (firewalls, VLANs, VPNs), virtualization, and cloud platforms.
- Familiarity with RMM tools and PSA platforms is a plus.