Job Title: Customer Service Representative – Application Processor (Onsite)
Location: Canton, OH
Working Hours: 8:00 AM – 4:30 PM, Monday through Friday
Duration: 3-Month Temporary Assignment (Potential for Hire for Top Performers)
Hourly Pay Rate: $15.00
About the Role
We're looking for a detail-oriented Customer Service Representative – Application Processor to join our team in Canton. In this onsite role, you'll play a key part in ensuring a smooth application process for our customers by handling data entry, customer communication, and support tasks with accuracy and a positive attitude.
Key Responsibilities
-
Application Processing: Use Microsoft Word and Excel to accurately input and manage customer application data.
-
Customer Interaction: Respond to inquiries and concerns via phone and email with professionalism and care.
-
Timely Communication: Ensure prompt follow-up and resolution to customer requests.
-
Team Collaboration: Work closely with your team to meet service goals and maintain a supportive environment.
-
Positive Attitude: Bring energy and a customer-first mindset to your daily work.
Schedule
-
Monday through Friday
-
8:00 AM to 4:30 PM
-
30-minute unpaid lunch (12:30 PM – 1:00 PM)
-
Onsite only – this is not a remote position
What We're Looking For
-
Strong customer service and phone skills
-
Proficiency in Microsoft Word and Excel
-
Clear communication and interpersonal skills
-
High attention to detail
-
Reliable team player
-
Commitment to working onsite in Canton, OH
Why Join Us?
-
$15.00/hour
-
3-month assignment with the potential for permanent hire
-
Positive and team-oriented work environment
-
A chance to build valuable office and customer service experience
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.