Nesco Resource visited a Builders FirstSource (BFS) location to discuss staffing needs. However, the Office Manager at this branch, having relied on another staffing agency for many years, initially showed no interest. Despite this setback, the Business Development Manager at Nesco remained persistent, continuing to reach out to the location.
This persistence paid off when the Office Manager eventually contacted Nesco due to dissatisfaction
with the quality of associates provided by their long-term local staffing company. Nesco began providing staffing services to this BFS location in June 2023, quickly filling critical positions and establishing the foundation for a strong business relationship.
S O L U T I O N
Nesco's existing national contract enabled a quick response to BFS's needs. When the Office Manager called, Nesco placed two associates almost immediately. On their second day, Nesco representatives visited the BFS branch to ensure the associates met expectations and to discuss local rate negotiations, which had been postponed due to the urgency of filling the positions.
The quality of Nesco's workers impressed Builders FirstSource, simplifying the rate negotiation process. The partnership also offered BFS flexibility in managing seasonal and business fluctuations, by relying on temporary labor, thus avoiding the costs and disruptions associated with hiring and firing full-time employees.
Nesco's ability to provide high-quality temporary labor facilitated BFS's ongoing restructuring efforts and allowed for better workforce management.
- Speed of Service: Nesco demonstrated exceptional responsiveness, with a "days to fill" metric of 1
day. If BFS calls in the afternoon, Nesco can have an approved and onboarded employee ready to work the next day. - Compliance: Nesco’s compliance with e-verify requirements ensured they remained an approved
national vendor. - Improved Retention: By collaborating with the local Office Manager to increase pay rates for long-standing associates and facilitating a temp-to-hire transition for a quality associate needing benefits, Nesco helped BFS retain valuable talent.
- Customer Satisfaction and Business Growth: The high quality and timely placement of candidates
significantly boosted customer satisfaction, resulting in more business shifting to Nesco in 2024.
The relationship between Builders FirstSource and Nesco Resource has evolved into a true partnership, characterized by mutual benefits and aligned goals.